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Today, we are more connected than ever before. We rely on the Internet to stay informed and to perform our day-to-day jobs. It’s hard to imagine our lives without the Internet; yet for all of its advantages, increased connectivity brings increased risks for cybercrime. Recognizing the importance of cyber security, President Obama designated October as National Cyber Security Awareness Month (NCSAM), as has the European Network and Information Security Agency (ENISA). At West, we are committed to ensuring the ongoing success of our business processes and operations, which requires information that is accurate, complete, consistent and, above all, secure. This makes cyber security one of West’s most important priorities.
West is committed to managing the risks associated with information security. To that end, West has established a Global Information Security Council charged with ensuring that our company’s information security practices are adhered to consistently across the globe. Everyone at West who has access to information systems is responsible to comply with the Corporate Information Security Policy and to protect and maintain the confidentiality of company information and intellectual property. Since reporting security incidents or concerns is key to ensuring that our company information remains secure, we are all responsible for reporting unusual or unexpected activity as soon as we become aware of it.
We also recognize our responsibility for keeping customer, employee and business partner information safe, which requires our systems to be protected fully. That’s why West IT invests in tools and technologies to protect the information that we receive and store from our partners. Finally, we are demonstrating our commitment to security by actively participating in Cyber Security Awareness Month. By raising awareness around this important topic, West employees will understand how important it is for each of us to keep West information systems and networks secure and reliable.
Mobile devices such as smartphones and tablets are transforming the way we communicate and collaborate like never before. The convenience, ease of use, technical capabilities and mind-boggling array of apps have been pivotal to increasing productivity and customer and employee engagement. Yet mobility comes with some caveats, such as the need to secure confidential customer and financial data. This challenge has gained prominence this year due, in part, to the headline-grabbing news of hackers across the globe breaking into supposedly secure corporate and government databases.
Over the past decade, as more and more of us turn to the Internet to do business, so have cyber criminals. Managing the onslaught of cyber threats has become a full-time job. West recognizes the importance of a sound strategy for addressing cyber security to ensure we are making the right investments to protect our information assets, our personally identifiable information, and our reputation from attacks.
More and more information is being stored in the cloud, and the number of personal cloud users is on the rise with no signs of slowing down. Social media sites such as Facebook in the U.S. and Sina Webo in China are sites where everyone meets and where data is being stored permanently. Today, we seldom exchange photos via email or carry USB sticks for storing documents. Instead, we trust the cloud as our preferred place to meet and exchange information.
Beyond the challenges of ensuring that data privacy laws are observed across the globe, West IT is faced with the need to safeguard intellectual property, trade secrets, and confidential company and employee data while ensuring that we can serve our global customers. This is becoming increasingly more complex with the rapid advances in mobility and cloud computing. At West, IT is evaluating the best way to enable our employees to take advantage of these rapid advances in technology while still ensuring protection for confidential company information.
Responsible business practices are essential to fulfilling West’s mission of helping people live healthier lives. Our corporate values are at the foundation of our culture, and we hold ourselves accountable to the highest standards of quality, integrity and respect – for our team members, customers and the patients we serve.
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