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We expect that the project and portfolio management will help us focus on the most important improvements needed for West’s ongoing success. Another key expected result is faster project delivery and management of the risk associated with business change. Finally, we expect to manage costs better as we strive to be a more efficient partner.
Portfolio management also ensures that investments are linked to West’s strategic goals. This is crucial as we enable global business processes and a more agile enterprise in support of our One West – Customer First strategy. In the coming months, we will share more information on specific initiatives designed to improve West’s responsiveness to meeting our customers’ needs.