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West has been busy behind the scenes building our offerings in the West Knowledge Center. The Knowledge Center launched just over a year ago, and since then we’ve more than doubled our content based on customer requests and real-time data and analytics.
Each quarter, we’ll announce new content updates through our quarterly “What’s New in the Knowledge Center?” blog series. In the blog, you’ll find highlights of the latest new documents and information recently added to the Knowledge Center. If you subscribe to our blog or are a customer-level user in the Knowledge Center already, this update will be delivered straight to your inbox.
So “What’s new?” this quarter? Regulatory Compliance Certificates
You can now access a selection of our Regulatory Compliance Certificates 24-7, with no wait time or delay. These documents provide key regulatory information regarding West component(s) and are available to customers only. If the certificate that you need is not available, contact our Regulatory Affairs team at RACertTeam@westpharma.com. Make sure to specify your eight-digit West item number and your exact requirement(s).
Remember to also check our website often, as we are constantly updating our content to meet your needs.
Our vision for the West Knowledge Center has always been to deliver a digital platform full of the most cutting-edge science and product information to further support our customers and potential customers in their search for packaging and device solutions and services. But what about individuals who are new to the industry? Where do they go to gain a strong foundation in these areas to figure out exactly what they need?
In our last update, we mentioned that we were using real-time data and analytics to guide content growth. Every six months we analyze which of our Knowledge Center categories are the most popular. If a category is heavily accessed, our experts in those areas work to deliver even more cutting-edge information for customers.
Information is a powerful tool and West’s Knowledge Center has been updated to provide our customers with an improved user experience. We’ve completed a comprehensive overhaul of the Knowledge Center user interface, including a filter-based search design, more modern look and feel, and easy access to trending articles, new content, and FAQ’s answered by West Subject Matter Experts.
West is pleased to announce the addition of Stevanato Group’s (SG) clean, sterilized, depyrogenated EZ-fill<sup>®</sup> glass vials in 2R, 6R and 10R sizes for 13mm and 20mm stoppers and seals to its Online Store. These ready-to-fill vials are a high-quality option for general pharmaceutical use.
West is pleased to announce that our new Online Store is now available on westpharma.com! The Online Store is a one-stop solution for access to small quantities of some of West’s highest quality products available ready-to-use in convenient small packs.<br />
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