Boo Jia Min
Technology Manager. West Pharmaceutical Services
Jia Min, Boo is the Technology Manager for Asia Pacific from West Pharmaceutical Services. She is based in the Singapore office. She joined West as a Technical Account Specialist in Technical Customer Services (TCS) and later progressed to the role of Senior Technical Account Specialist. In her TCS role, she provides technical support to pharmaceutical companies in the AP region through product recommendations, technical trainings and consultations to ensure smooth and easy uptake of West’s wide product portfolio for customers' drug product applications. As Technology Manager, in addition to providing TCS support to customers in Australia, she works closely with relevant stakeholders to develop in-depth knowledge of industry and technology. By understanding the technical regulatory requirements, she transforms these into scientific insights for customers and the industry. Additionally, she is also managing the AP Technical Services Lab, which mainly supports West internal projects. Jia Min holds a Bachelor degree in Material Science Engineering from Nanyang Technological University in Singapore.