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Where is the product catalog? What is my item number? These questions are often asked by customers new to working with West. The problem with such questions when it comes to choosing primary drug packaging is both complex and simple: people don’t choose the container closure system – rather, the choice is made by the properties of the drug product. In other words, the drug chooses the container.
There are many factors to consider in order to select the right components, and meet the objective of patient safety – functionality, particulates, market needs, administration route, and so on. West’s Technical Customer Support (TCS) team is always ready to help you select the components that will meet the needs of your drug – whether it is a niche biologic or a blockbuster pharmaceutical. The team’s expertise is based on intimate knowledge of component properties, extensive experimental background and many years of market experience. When our experts get to know both customers and their products, it helps eliminate the risk of improper component selection, and provides a strong foundation for ongoing support.
The West website and Knowledge Center provide much information on components, systems, quality options, processing options, services, and keep you up-to-date with market trends. But, when it comes to choosing the right components for your drug product – remember – the drug chooses. Let the TCS team use their expertise to help you ensure that your drug gets the right container. You can start by contacting your TCS representative or completing the Product Recommendation Questionnaire (PRQ).
Ensuring the safe containment of sensitive drug formulations requires a thorough evaluation of the container closure system. Selecting the packaging components requires knowledge about not only the drug formulation's requirements, but also the components’ material properties. Chemical compatibility of components with the drug formulation is key. Proper selection of components will provide the right closure design, assist with handling and help ensure container closure integrity throughout a drug product’s shelf life. Managing these factors well is critical, and West can help.
At West, our focus is on supporting the biopharmaceutical industry in qualification and commercialization of containment and delivery systems for injectable medicines. <span></span>Selecting high-quality drug packaging that meets regulatory standards is essential to a drug manufacturer’s success. <span></span>West’s top priority is delivering high-quality packaging products that meet the exacting quality standards and product specifications customers require.
The Global Technical Customer Support (TCS) team has as its main focus engagement with customers – facilitating access to West’s expertise in pharmaceutical packaging components and delivery solutions, and providing assistance and technical information on West and Daikyo products and services.
<p style="margin: 0in 0in 0pt;"><span>Every day, all day, safety matters. Safety never takes a day off. All around us we see safety warnings such as allergens on food labels, use-by-dates on milk and expiration dates on medications. There is no substitute for doing things safely. For pharmaceutical and biotechnology companies offering parenteral drug products, patient safety is the utmost concern.</span></p>
This is a very common statement that we hear in the Technical Customer Support (TCS) group. There are many things to consider when choosing the right component for a drug application. Just like a drug product, different ingredients are used to make the material for an elastomeric component. Each of the ingredients has a specific role to play in the functionality of the component, but also may pose a potential risk to the drug product.
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