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At West, our focus is on supporting the biopharmaceutical industry in qualification and commercialization of containment and delivery systems for injectable medicines. Selecting high-quality drug packaging that meets regulatory standards is essential to a drug manufacturer’s success. West’s top priority is delivering high-quality packaging products that meet the exacting quality standards and product specifications customers require.
West’s Global Technical Customer Support (TCS) Team is key to this effort – focusing on biopharmaceutical industry needs and partnering with customers throughout the process of selecting and qualifying primary packaging solutions and drug delivery systems. This includes a sound understanding of both the packaging requirements defined by the drug product and the regulatory standards. TCS also provides technical information and scientific data on West and Daikyo products, and facilitates interaction with other West services, e.g. West Analytical Services, to reduce drug product time to market.
Additionally, TCS is active in the biopharmaceutical industry, e.g., participation in industry groups, attending conferences and exhibitions, and delivering technical reports and presentations. This enables TCS to be constantly aware of the latest trends.
Broad technical knowledge, understanding of industry needs, and service excellence ensure that West TCS remains the scientific destination for customers.
Contact a Technical Customer Support representative today to see how West can support you bringing safe, effective drug products to the market.
Following her mom’s Parkinson’s diagnosis, Caitlin Joran, Specialist, Global Communications, Exton, made it her mission to learn everything she could and fundraise to support local families.
<span>Recently, members of West and the University of the Sciences in Philadelphia, PA celebrated the 20<sup>th</sup> anniversary of the West Center for Computational Chemistry and Drug Design.</span>
<em>Summary of FDA’s recent Inspection for visible particles draft guidance “Inspection of Injectable Products for Visible Particulates” and how it applies to components</em><br />The visual inspection of injectable drug product has been a regulatory requirement since 1936<sup>1</sup>, however, successful implementation of the standard has been challenging for many organizations. The number of recall notices issued by the U.S. Food and Drug Administration (FDA) from 2010 through 2019 for injectable products due to visible particulate have reduced since 2014 but at the current trend, will be some time before it approaches zero<sup>2</sup>. Between 2009 and 2019, the presence of visible particles in parenteral product was the second leading cause for product recalls.<sup>3</sup> Patient safety is the main driver for requiring injectable products to meet the criteria of “essentially free of visible particulates.”<sup>4</sup>
The purpose of a service dog is to assist and bring joy to someone’s life. To train a service dog is a massive undertaking, with the first year of that training coming in the form of “puppy-in-training.” West volunteers have had the privilege of sharing in the raising of three puppies in training as part of its ongoing commitment to Canine Partners for Life, an organization dedicated to placing service dogs. The most recent of those is an adorable black lab named Cret.
West Pharmaceutical Services, Inc. celebrated its 25th anniversary in Stolberg, Germany on September 12, 2015. It was a special occasion for all in attendance and a good opportunity for employees to get together away from day-to-day business operations.