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Information is a powerful tool and West’s Knowledge Center has been updated to provide our customers with an improved user experience. We’ve completed a comprehensive overhaul of the Knowledge Center user interface, including a filter-based search design, more modern look and feel, and easy access to trending articles, new content, and FAQ’s answered by West Subject Matter Experts.
West strives to enable the safe and efficient delivery of drug products to patients. As part of that commitment, we launched the West Knowledge Center in 2017 to provide accurate and updated information on topics that impact both our customers and our industry. To date, we’ve supported the information needs of more than 3500 customers.
Our Knowledge Center resources include deep insight into market trends, scientific developments in parenteral packaging and delivery systems, and information on hot topics of interest to our customers, in a variety of content types, including technical reports and bulletins, posters and presentations, and links to webinars and helpful literature. In addition, our Technical Customer Support Portal, exclusively available for current and prospective customers, features:
FAQ articles from West Subject Matter Experts
Product information such as Formulation Characteristics, Drawings, Regulatory Compliance Bulletins, and Extractables
Support documents for products available for our online store such as Example Quality Certificates and Master Specifications
Click here to register for access to our Online Technical Repository, or for current and prospective customers, our Online Technical Customer Support Portal.
As always, our Technical Customer Service team is available to help – contact us today to discuss your needs.
Don’t miss an opportunity to meet with West experts at an upcoming tradeshow! Stop by our booth or one of our presentations to learn more about how West can help address common industry challenges with drug product packaging and delivery.
In 2004, Camp Victory, which is located in Millville, Pennsylvania, and operates camps for children who live with chronic health disadvantages including spina bifida, autism and cancer, added a wheel-chair friendly treehouse to their “Wish List” of needs. The tree house came with a hefty price tag and for several years, it sat on the list untouched. Just when Camp Victory was about to remove the treehouse from the wish list, it received a call from West’s CEO Don Morel and the campaign to build “Uncle Walt’s Treehouse” was born.
After welcoming new Taiwan colleagues from Exosite to West three months ago, we are excited to announce the grand opening of our Taipei office, which marks another Digital Technology Center (DTC) in the Asia Pacific region.
West is pleased to announce the addition of Stevanato Group’s (SG) clean, sterilized, depyrogenated EZ-fill<sup>®</sup> glass vials in 2R, 6R and 10R sizes for 13mm and 20mm stoppers and seals to its Online Store. These ready-to-fill vials are a high-quality option for general pharmaceutical use.
<em>Technical Guideline for Study of Nitrosamine Impurities in Chemical Drugs (Trial)</em> was issued by the China National Medical Products Administration on 8 May 2020. This guideline discusses nitrosamine impurities in drug products, including the sources of nitrosamine impurities and the control strategy. The control strategy is given from the perspectives of the basic concept of control, control limits, establishment of analytical methods, and control of risk throughout the drug product lifecycle.