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Previous Blogs

Integrated Solutions Program Graph

By Shari Krusniak

九月 11, 2020

West is pleased to announce the launch of our newly designed Integrated Solutions interactive webpage. After months of hard work and dedication, we are delighted to offer this dynamic page to help deliver insightful and meaningful content to our customers with an improved user experience.

By Your Side for Collaboration

By Valerie Bomberger

四月 20, 2020

Information is a powerful tool and West’s Knowledge Center has been updated to provide our customers with an improved user experience.  We’ve completed a comprehensive overhaul of the Knowledge Center user interface, including a filter-based search design, more modern look and feel, and easy access to trending articles, new content, and FAQ’s answered by West Subject Matter Experts.

Analytics

By Tara Haarlander

八月 22, 2019

In our last update, we mentioned that we were using real-time data and analytics to guide content growth. Every six months we analyze which of our Knowledge Center categories are the most popular. If a category is heavily accessed, our experts in those areas work to deliver even more cutting-edge information for customers.

What's New In the West Knowledge Center

By Tara Haarlander

四月 16, 2019

West has been busy behind the scenes building our offerings in the West Knowledge Center. The Knowledge Center launched just over a year ago, and since then we’ve more than doubled our content based on customer requests and real-time data and analytics.