Heike Kofler

Heike Kofler, Ph.D.

Manager, Technical Customer Support

September 11, 2018

Supporting Patient Safety – Contribution By Drug Containment Solutions

Patient safety is defined by the Institute of Medicine as: the prevention of harm to patients.1 The extension of this principle to general safety in healthcare is: the freedom from accidental injury, and it applies not only to patients, but to all professionals and workers in the healthcare field.2

SmartDose, Elastomers, Seals and Syringe plungers 

Managing such a complex scenario includes, among other things, the standardizing and simplifying of equipment, supplies and processes. In particular, ensuring the safe containment of sensitive drug formulations, and allowing safe drug administration at the point of care, relies very much on the container closure and delivery systems. West is committed to the safe and efficient delivery of drug products to patients. Achieving this commitment has many facets, among which are:

These, along with many other points, in collaboration with Technical Customer Support (TCS), enable customers to simplify a complex scenario and make the best selection of products for the safe containment and delivery of drug products. For more information, contact a TCS representative.



FluroTec™  is a trademark of West Pharmaceutical Services, Inc., in the United States and other jurisdictions.  FluroTec™ technology is licensed from Daikyo Seiko, Ltd.


SmartDose™ is a registered trademark of West Pharma. Services IL, Ltd., a subsidiary of West Pharmaceutical Services, Inc.

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